New water & sewer connections

What this service helps with

• Distinguishing a new connection from a supply fault or billing issue
• Preparing property and proposed-use information
• Understanding that approval and technical requirements must be confirmed officially

Resident guidance

What you should do

1. 01

   Describe the proposed connection

   Identify whether you need water, sewer or both, and whether the enquiry concerns a new building, an existing property or a change of use.

2. 02

   Review example application information

   Use the demonstration connection form to understand how a request might be organised. Confirm the current official form and required documents before preparing an application.

3. 03

   Confirm the official process

   Ask the responsible provider about network availability, inspections, permissions and any applicable charges. Rawal One does not confirm feasibility, approve works or receive applications.

Have this information ready

Keep these details for the responsible provider. Do not send personal information through this demonstration.

• Property location and the type of connection being considered
• Current or proposed property use
• Any existing planning or building reference, kept privately until requested officially
• A list of questions about required documents and site access

Helpful pathways

• Find the example connection form

  Review the demonstration resource before an official enquiry.

• Review building application guidance

  Consider related permissions for proposed building work.

• Get billing and account guidance

  Find the appropriate pathway for an existing account question.

Common questions