RawalpindiRoads & streets
Report a pothole or road issue
Service note
This is informational guidance for the Rawal One demonstration. This website does not accept service requests, applications or personal documents. Confirm current arrangements with the responsible local authority. For an immediate danger or emergency, use the appropriate local emergency service. Do not rely on this website for an urgent response.
What this service helps with
- Describing a pothole, uneven surface or other road damage
- Identifying the location using a nearby junction or landmark
- Understanding which details make an official report useful
Resident guidance
What you should do
Stay clear of the hazard
Observe from a safe place away from moving traffic. Do not stand in the road, measure a pothole or attempt a repair. Use an appropriate local emergency service if there is immediate danger.
Describe the location and damage
Note the street, nearest junction or public landmark, and which side or direction of the road is affected. Describe the visible damage without entering traffic to inspect it.
Contact the responsible road authority
Use verified official reporting details and include the location, observation date and a short description. Confirm which authority is responsible if the road's ownership is unclear.
Have this information ready
Keep these details for the responsible provider. Do not send personal information through this demonstration.
- Street name, nearest junction and a clear landmark
- Direction or side of the road affected
- Date observed and a brief description of the damage
- An optional photograph taken safely without identifiable people or vehicle plates
Helpful pathways
- Review road works information
Check demonstration guidance about maintenance and closures.
- Browse public notices
Look for published demonstration road and street information.
- Get streetlight guidance
Prepare a separate enquiry about damaged or faulty lighting.
Common questions
Does this page send a road report?
No. Rawal One helps you prepare a report but does not send it to a road authority or arrange repairs.
Do I need a photograph or measurements?
A clear location and description are useful. Do not enter traffic or approach a hazard to take photographs or measurements. Follow the official authority's evidence requirements.
What if the road issue is dangerous right now?
Keep away from the hazard and use the appropriate local emergency service for an immediate danger. This demonstration is not monitored for emergencies.
Getting support
Prepare an official road report
Use the verified reporting channel of the authority responsible for that road. An urgent hazard requires an appropriate local emergency service.
- Give a precise location and describe the issue from a safe position.
- Ask which authority is responsible if the road is private or responsibility is uncertain.
- Keep any official reference for later follow-up; Rawal One does not issue report references.
Last updated · Demonstration guidance