RawalpindiRoads & streets
Report a streetlight problem
Service note
This is informational guidance for the Rawal One demonstration. This website does not accept service requests, applications or personal documents. Confirm current arrangements with the responsible local authority. For exposed wiring, a fallen pole or immediate danger, keep away and use the appropriate local emergency service. This website cannot arrange an urgent response.
What this service helps with
- Identifying a light that is not working or remains on unexpectedly
- Describing a pole's location without approaching electrical equipment
- Distinguishing a routine lighting enquiry from an immediate hazard
Resident guidance
What you should do
Check from a safe distance
Do not touch a pole, wiring or damaged equipment. Keep clear of a fallen pole or exposed wires and use an appropriate local emergency service if there is immediate danger.
Note the light's location
Record the street, nearby junction or landmark and whether one light or several are affected. Include a pole identifier only if it is readable safely without approaching the equipment.
Prepare a lighting enquiry
Use the responsible authority's verified reporting channel. State when the fault was observed and whether the light is off, flickering or visibly damaged. Do not try to repair or test it.
Have this information ready
Keep these details for the responsible provider. Do not send personal information through this demonstration.
- Street and nearest public landmark or junction
- Safely visible pole identifier, if available
- Date, time and whether one or several lights are affected
- A short description of the fault without touching the equipment
Helpful pathways
- Review road issue guidance
Prepare a separate description of damage to the road surface.
- Review road works guidance
Find information about demonstration maintenance and closures.
Common questions
Can I report a faulty light on this page?
No. This demonstration does not submit lighting reports or dispatch repair teams. Use the responsible authority's verified official channel.
What if I can see damaged wiring or a fallen pole?
Stay clear and do not touch the equipment or anything in contact with it. For immediate danger, use the appropriate local emergency service rather than relying on this demonstration.
What if I cannot read the pole number?
A street, junction and nearby landmark can help identify the location. Do not approach damaged equipment or step into traffic to find an identifier.
Getting support
Prepare a streetlight enquiry
The responsible lighting authority can confirm its reporting process. Rawal One does not monitor faults or arrange repairs.
- Provide a clear location and the type of fault observed.
- Describe nearby lights only from a safe position.
- Use an appropriate local emergency service for an immediate electrical danger.
Last updated · Demonstration guidance